Privacy Notice

When you send an enquiry, we collect the name, email address, message, product quantity, and related service or case-study context that you choose to provide. We also process limited technical information needed to operate and protect the website.

We use enquiry information to respond to you, understand your requirements, prepare requested information or quotations, maintain the security of the website, and meet legal obligations.

• Responding to enquiries and taking steps you request before entering into a contract
• Operating and securing the website in our legitimate interests
• Keeping records where required for legal, accounting, or dispute-resolution purposes

The website is hosted on Amazon Web Services. Contact submissions are processed through AWS API Gateway and Lambda and delivered using Amazon Simple Email Service. Cloudflare Turnstile processes anti-abuse signals before a form can be submitted, and Cloudflare Web Analytics provides aggregate page-view and website-performance measurements. These providers process information under their own security and privacy commitments and may process data outside the United Kingdom using appropriate safeguards.

We retain personal information only for as long as it is reasonably needed for the enquiry, an ongoing business relationship, legal obligations, or the resolution of a dispute. We use access controls, encrypted transport, restricted cloud permissions, validation, and anti-abuse controls to reduce the risk of unauthorised access or disclosure.

Depending on the law that applies to you, you may ask for access to your personal information, correction, deletion, restriction, portability, or object to certain processing. You may also complain to the relevant data-protection authority. We may need to verify your identity before acting on a request.

This website does not use advertising or behavioural analytics. Cloudflare Web Analytics measures aggregate page views and real-user performance without using cookies or localStorage for analytics and without tracking individual visitors over time. Cloudflare Turnstile may use essential browser storage or similar technology to distinguish legitimate users from automated abuse. This protection is necessary for the contact form to operate securely.

We may update this notice when our services, providers, or legal obligations change. The latest version and its update date will remain available on this page.